Services
Sectors
Onyx
Part of the Onyx family. Cleaning for schools, care homes, offices and homes. Talk to Shaun
Call07845 247295 Emailinfo@onyxfacilityservice.co.ukMonthly site assurance from £200 a month.
About Onyx
Onyx Facility Service is an independent estate assurance and consultancy business based in Thetford. We help organisations understand their buildings, manage compliance and make better decisions about their estates.
How Onyx started
“Why do organisations with good information still struggle to make confident decisions?”
After more than 15 years across education, healthcare, defence, pharmaceutical manufacturing, leisure and commercial property, Shaun kept coming back to that question. The answer wasn't a lack of information. Fire risk assessments, legionella reports, condition surveys and contractor certificates were all there. What was missing was the time to step back and see the bigger picture.
That became the foundation of Onyx: not another compliance company, not another facilities management provider, but a consultancy focused on understanding. Through monthly estate assurance, hands-on project and CDM support and independent consultancy, we help the people responsible for buildings know where they stand and what to do next.
What we believe
We don't sell products or services you don't need. Our advice is objective, honest and focused on your long-term interests.
We join up the information you already hold, so decisions are made on evidence rather than assumptions.
Clear priorities, plain English and recommendations you can act on, not reports that sit in a drawer.
Every visit adds to what we know about your estate, so our advice gets better the longer we work together.
The team
A small team, so you always know who you're dealing with.
Founder
A Chartered Member of the Chartered Institute of Building with more than 15 years delivering projects and managing estates across education, healthcare, defence, pharmaceutical manufacturing, commercial property and leisure.
07845 247295
Delivery and client support
Clare helps coordinate the day-to-day running of Onyx. With a background in education, administration and customer support, she looks after communication, reporting, scheduling and client relationships.
Junior, learning and business support
Leah is learning the business from the ground up, supporting the team with administration while building her organisational skills and seeing how professional services are delivered.
Book a free estate review. Shaun will look at where you are now, what matters most and where independent assurance can help, with no obligation.
